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[Closed] Trouble exporting .3ds to .fbx

Hello,
I recently had some 3D modeling done for me(house and pool area). I am wanting to export my 3D model to the easiest format to be able to view on the mobile app FBX Reviewer .The person sent me the 3D model file, both in .3ds and .max formatt. I can open the .max format in 3ds max fine, then I export it as a .dae, .fbx, .dwg but when I open it up in the fbx reviewer the model is either all black, or it has no texture.

Is there a specific way to export the model?
Or a way to export the texture?
or is the model correct or disfigured?

Here is the link to the model file https://www.dropbox.com/sh/bk3rb4gpt5mp1e4/AADR7u8pnyr8ej522ifbmSVpa?dl=0

Any-help would be much appreciated.
Thanks!

1 Reply

Hi,

i didn’t take a look at your model.
When i export to fbx, i always check the “embed media”-option. The file meight be large, but like this it works easy for me.

greetings!